FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Is it possible to buy wholesale stock from the website to resell in my retail shop?

Yes, you may easily buy wholesale stock through the website to re-sell in your retail shop. Once you click on the Whatsapp Shop buttons through the site, you would be automatically directed to our Whatsapp Shop.   

Is it still possible to buy wholesale stock from the website for reselling even if I do not have a brick-and-mortar store / boutique in my country?

Yes, it is still possible to buy wholesale stock from the website for re-selling although you do not have a brick and mortar store / boutique in your country. Nevertheless, if you have your own multi-brand store, please ensure you provide us with the detailed information like square meters, location, the name of the other  global or local wholesale suppliers that you work with, and the store images if possible.          

May I learn your terms and conditions regarding wholesale purchase?

We quote our prices in USD per unit. We sell on pack basis when it comes to the new season; each pack (per style) contains 4 units; mostly from 36 to 42. On the other hand, you may add one unit per style to your basket if you shop from previous collections as long as your total purchase value is at least 1.000 USD.

In addition to this, in case you would like to buy wholesale for big sizes, please reach out to us through our Whatsapp Support Line in English.

How may I also receive wholesale catalogue with wholesale prices?

You may easily download the wholesale catalogues by visiting our catalog page. (Link ver) Besides, you may easily reach out to us via Whatsapp Support Line for asking wholesale catalogs and wholesale price list. We would be pleased to share them with you and help you grow your wholesale business.

What is MOQ for wholesale?

When you shop from the new current season, you are supposed to purchase at least one pack (4 units) for each style (per color type). Nevertheless, you may add one piece (any size that you would like to buy) per style to your basket once you shop from previous collections. To sum up, the total purchase value of your basket should be at least 1.000 USD.  

Do you work on consignment basis?

No, we do not work on consignment basis. Following we receive the full payment; we have your parcel delivered / shipped to.

Do you accept Return & Exchange?

Unless there is a fabrication flaw or damage, the return or exchange of the wholesale goods is not acceptable. The goods returned to us after a month will not be accepted.

Is the shipping cost included in wholesale price?

No, the shipping cost is not included in wholesale prices that you see on the Whatsapp Shop. In addition to this, the shipping process normally belongs to the wholesale buyer. If you already work with a cargo agent / runner in İstanbul, then we may easily have your parcel delivered to the cargo agent that you point out. On the contrary, if you do not work with a cargo agent in İstanbul, then we may take up an offer from FEDEX on behalf of you. Following your confirmation on the shipping cost and wiring the transaction for shipping fees, your wholesale parcel will be shipped to your address by FEDEX.